We can help you find the right kind of help you need and help you access it in the best way for you. If you need to be referred for further support, we can talk to you online or on the phone to make that happen.

ALTERNATIVE SERVICES AVAILABLE

If we are offline help is still availble, you can contact CHILDLINE or the SAMARITANS. Did you know you can also text a school nurse? Find out more here.

CONFIDENTIALITY

All live chats at are secure with end to end encryption provided by a digital certificate and meet NHS Information Governance Standards. We can chat online confidentially with you if you are 13 years or over and you do not need to give us your name if do not wish to do so. We will not share any information outside of the chat.

If we jointly agree to refer you to a service, we will need your permission to take your personal information. We may do this more easily, with your agreement, over the phone. Either we can call you at an agreed time (between 10am - 4.30pm) or you are welcome to call us. We will share our direct dial number with you at the time of making any referrals. The only time we would break complete confidentiality is if we were worried about immediate physical safety, which we would discuss with you at that point.

If you want to start a live chat now click on the image below.

HOW DID WE DO?

Please tell us about your care. Good or bad your comments are really important and will help improve the service for you and others. To leave feedback please visit the CAMHS team page on the iWantGreatCare website.